Garantia de 2 Anos em Óculos de Sol de Madeira
- Regular
- €39.00
- Sale
- €39.00
- Regular
- €50.00
- Unit Price
- per
At Pica Pau Woodcraft, we stand behind the quality and craftsmanship of our wooden sunglasses. That’s why we’re proud to offer a comprehensive 2-year warranty on all our wooden eyewear.
What Does Our Warranty Cover?
Our 2-year warranty ensures that your wooden sunglasses are free from defects in materials and workmanship under normal use. This includes:
- Frame Integrity: Protection against cracking, splitting, or breaking of the wooden frames.
- Lens Quality: Coverage for lens delamination, peeling, or cracking.
- Hinges and Hardware: Guarantee against loosening or breaking of hinges and hardware components.
- Accidental Damage: Coverage for accidental damage such as dropping, crushing, or other unforeseen accidents.
What Is Not Covered?
Our warranty does not cover damages caused by:
- Misuse and Neglect: Exposure to extreme temperatures, moisture, or improper storage.
- Wear and Tear: Scratches on lenses, discoloration, or other signs of aging and normal use.
- Unauthorized Repairs: Any alterations or repairs done by third parties.
Additional Terms
- Shipping: We withhold the right to deny payment for shipping. However, we will most likely ship to your address free of charge if we shipped to your address the first time.
- Non-Transferrable: Warranty cannot be transferred to another party.
- One Pair Covered Per Warranty: Warranty only applies to one pair of sunglasses and cannot be combined or swapped with another pair.
- For Profit Sale: Warranty is meant to be used by the original owner and is not for the purpose of trade or sale by a business or for-profit entity.
- Right to Refuse: Pica Pau Woodcraft reserves the right to refuse any warranty claim for any reason it deems as suspicious or fraudulent.
- Warranty must be made at time of purchase or within the 14-day window after purchase. Warranties purchased outside of this window will not qualify for replacement.
How to Purchase and Make a Warranty Claim?
Purchase the Warranty: Add the 2-year warranty to your cart when purchasing your wooden sunglasses on our website.
If you encounter any issues with your wooden sunglasses within the 2-year warranty period, simply follow these steps:
1. Contact Us: Reach out to our customer service team via our contact box on our website. Or reach out to us on one of our socials!
2. Provide Proof of Purchase: Include a copy of your receipt or order confirmation.
3. Describe the Issue: Give a detailed description of the defect or problem you’re experiencing.
4. Send Photos: Attach clear photos of the sunglasses highlighting the issue.
What Happens Once We Receive Your Claim?
Once we receive your claim, our team will review it and determine if the issue is covered under our warranty. If approved, we will:
- Replace: Provide a new pair of wooden sunglasses of the same model or equivalent value if the original model is no longer available.
At Pica Pau Woodcraft, we are committed to ensuring your satisfaction and confidence in our products. Enjoy the natural beauty and durability of your wooden sunglasses with peace of mind, knowing they are protected for two full years with our extended warranty.